Policies
1. Shipping Policy
Processing Time:
Orders are typically processed within 3-5 business days. During peak times or sales, processing may take up to 7 business days.
Shipping Methods and Delivery Times:
Standard Shipping: 5-7 business days
Shipping Rates:
Shipping rates are calculated at checkout based on the destination and shipping method selected.
Tracking Information:
Once your order is shipped, you will receive an email with tracking information.
2. Privacy Policy
Information Collection:
We collect personal information such as your name, email address, shipping address, and payment details to process your order and provide a better shopping experience.
Use of Information:
Your information is used to fulfill orders, process payments, and improve our services. We do not share your personal information with third parties, except as necessary to process your order.
Security:
We implement a variety of security measures to protect your personal information. All payment transactions are processed through secure payment gateways.
3. Payment Policy
Accepted Payment Methods:
We accept Visa, MasterCard, American Express, PayPal, Google Pay and Apple Pay.
Payment Security:
All transactions are secure and encrypted. We do not store your payment information.
4. Terms of Service
Use of Site:
By using our website, you agree to comply with our terms of service. Unauthorized use or reproduction of any content on this site is prohibited.
Intellectual Property:
All content, including images and text, is the property of Luzscape Pty Limited and may not be used without permission.
5. Contact Information
For any questions or concerns regarding our policies, please contact us at:
Email: info@luzworld.com
Mailing Address:
Luzscape Pty Limited
123 Fashion Avenue
Melbourne, VIC 3000
Australia