SHIPPING

Shipping Policy: 

  1. Order Placement
Customers place an order on LuzWorld.com and receive a confirmation email.
  1. Order Processing
  • Processing Time:

Orders are processed within 1-2 business days after payment is confirmed.

Includes order verification, quality check, and packaging.

  1. Shipping Time
  • Domestic Shipping:

Delivery is fulfilled within 2-5 business days across.

Shipping timelines exclude weekends and public holidays.

  1. Shipping Methods
Orders are shipped through trusted local courier partners to ensure reliable delivery.
Tracking information is provided via email once the order is dispatched.
  1. Delivery Details
Customers should ensure the shipping address provided is accurate to avoid delays.
If no one is available at the delivery address, couriers may leave a collection notice or attempt re-delivery.
  1. Shipping Costs
Shipping charges, if applicable, are displayed at checkout based on the delivery location and order size.
  1. Issues During Delivery
  • Lost or Delayed Orders:

Contact info@luzworld.com if your order hasn’t arrived within the expected timeframe.

  • Damaged Items:

Inspect your package upon delivery and report any damages to our support team.