On Running Cloudswift 4 AD Women's Grey

Yes, every product at LUZWorld is 100% authentic, sourced NEW WITH LABEL directly from our network of verified suppliers. Each item undergoes rigorous quality checks and is exclusively guaranteed by our partnerships with authorized distributors.

We stand by the integrity of every piece — your trust in genuine luxury is our priority.

All our products adhere strictly to the brand’s official sizing standards. We recommend selecting your usual size for the best fit. To ensure accuracy:

1. Check the Size Guide: We Refering to the brand’s detailed sizing chart for exact measurements in US, EU, and CM.
2. Compare Your Measurements: Use a tape measure to check your measurement against the chart.
3. Need Help? Contact our team via live chat or info@luzworld.com —we’ll gladly assist you in finding the perfect size.*

Note: Sizing consistency is a priority for us, but slight variations may occur due to material or design. For example, leather styles may mold to your feet over time, while knit fabrics offer a snugger fit.

At LUZWorld, your satisfaction is our priority. We offer a 14-day hassle-free return policy from the date of delivery. If the product doesn’t meet your expectations or fit perfectly, simply return it in its original, unworn condition with tags and packaging intact for a full refund or exchange.

Here’s how it works:

1. Notify Us: Contact our team within 14 days.
2. Ship It Back: We’ll email a prepaid return label—no cost to you.
3. Refund/Exchange: Once received, your refund or new size will be processed within 3 business days.

Note: Exchanges are subject to availability. For assistance, reach us at info@luzworld.com

We’re committed to making your experience seamless and stress-free.

At LUZWorld, we ensure your luxury purchase arrives with care and efficiency. Standard delivery is completed within 7–10 business days after processing. You’ll receive a tracking link via email once your order ships, allowing you to monitor its journey in real time.

For urgent requests, expedited shipping options are available at checkout. Rest assured, we partner with trusted carriers to guarantee secure and timely delivery.

Need your order sooner? Contact our concierge team at info@luzworld.com — we’ll gladly assist!”