ROA Katharina Sneakres

Yes, every product at LUZWorld is 100% authentic, sourced NEW WITH LABEL directly from our network of verified suppliers. Each item undergoes rigorous quality checks and is exclusively guaranteed by our partnerships with authorized distributors.

We stand by the integrity of every piece — your trust in genuine luxury is our priority.

All our products adhere strictly to the brand’s official sizing standards. We recommend selecting your usual size for the best fit. To ensure accuracy:

1. Check the Size Guide: We Refering to the brand’s detailed sizing chart for exact measurements in US, EU, and CM.
2. Compare Your Measurements: Use a tape measure to check your measurement against the chart.
3. Need Help? Contact our team via live chat or info@luzworld.com —we’ll gladly assist you in finding the perfect size.*

Note: Sizing consistency is a priority for us, but slight variations may occur due to material or design. For example, leather styles may mold to your feet over time, while knit fabrics offer a snugger fit.

At LUZWorld, your satisfaction matters to us. If your order isn’t quite right, we make returns simple.

• Return Window: You have 7 days from the date of delivery to request a return.
• Condition: Items must be unworn, unused, with tags, and in original packaging.
• Return Fee: A 10% restocking fee applies to the product price.
• Shipping: Original shipping costs are non-refundable. We’ll provide you with a return label and instructions once your return is approved.
• Refunds: Once we receive and inspect your return, refunds are processed to your original payment method within 10 business days.

For any return request, just email us at info@luzworld.com and our team will guide you through the process.

We’re here to make your shopping experience smooth and reliable.

At LUZWorld, we ensure your luxury purchase arrives with care and efficiency. Standard delivery is completed within 10–12 business days after processing. You’ll receive a tracking link via email once your order ships, allowing you to monitor its journey in real time.

For urgent requests, expedited shipping options are available at checkout. Rest assured, we partner with trusted carriers to guarantee secure and timely delivery.

Need your order sooner? Contact our concierge team at info@luzworld.com — we’ll gladly assist!”